Privacy Policy

We collect information to provide better services to our users and improve your trading experience. The information we collect includes:

• Account Information: When you create a NEURAL TRADEX account, you provide personal information such as your name, email address, and in some cases, identity verification documents.
• Transaction Information: We collect information about the trading strategies you create, deploy, and manage through our platform.
• Wallet Information: To enable our services, we require connection to your NEAR wallet, but we do not store your private keys or have direct access to your funds.
• Usage Information: We collect information about how you interact with our platform, including log data, device information, and performance metrics.
• Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience and collect information about your browsing sessions.

We use the information we collect for the following purposes:

• Providing Services: To operate and maintain the NEURAL TRADEX platform and deliver the features and services you request.
• Improving Our Services: To understand how users interact with our platform, identify areas for improvement, and develop new features.
• Personalization: To tailor the content and features we show you, including personalized recommendations and trading insights.
• Communication: To send you important notices, updates about your account, and respond to your inquiries.
• Security: To detect, prevent, and address fraud, unauthorized access, and other potential security issues.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Consent: When you explicitly authorize us to share your information with third parties.
• Service Providers: With trusted third-party service providers who assist us in operating our platform and providing services to you, subject to strict contractual protections.
• Legal Requirements: When required by law, legal process, or government requests, or to protect our rights, privacy, safety, or property, or that of our users or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset.

All third parties with whom we share your information are required to use your information in accordance with our instructions and this privacy policy.

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: We encrypt data in transit and at rest using industry-standard protocols.
• Access Controls: We restrict access to personal information to authorized employees who need to know that information to perform their job functions.
• Regular Audits: We conduct regular security assessments and vulnerability tests of our systems.
• Incident Response: We have procedures in place to address potential data breaches and notify affected individuals as required by law.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security practices.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Restriction: You can request that we restrict the processing of your information under certain circumstances.
• Data Portability: You can request that we provide your personal information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at privacy@neuraltradex.com.

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information and whether we can achieve those purposes through other means
• Applicable legal, regulatory, tax, accounting, or other requirements

When we no longer need your personal information for the purposes we collected it, we will securely delete or anonymize it.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

If we make material changes that significantly affect how we use your personal information, we will provide appropriate notice, including through email or prominent notice on our website.

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

NEURAL TRADEX
Email: privacy@neuraltradex.com

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.